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Out of hours / minor injuries

Pharmacy First

Patients can now been seen and treated for some minor illnesses at their local pharmacy, without seeing a doctor. The following conditions are included;
Acute Ear Infection
1 to 17 years
Impetigo
1 year and over
Infected insect bites
1 year and over
Shingles
18 years and over
Sinusitis
12 years and over
Sore throat
5 years and over
Uncomplicated urine infections
Women 16-64 years
Use this link to find your local participating pharmacy NHS Service Finder – NHS England Digital

Minor Injuries

Did you know you can attend Staithes Surgery for the treatment of minor injuries?

Examples of injuries which can be treated:

  • Cuts requiring stitching, or other simple closure technique
  • Bruises
  • Superficial burns and scolds
  • Blows to head, without loss of consciousness
  • Minor dislocations of fingers or toes
  • Minor accident to hands, feet or limbs
  • Recent injury of a severity not suitable for simple domestic first aid
  • Foreign bodies superficially embedded in tissue
  • Foreign bodies aggravating eye, but not penetrating.

This list is not comprehensive, but gives a good indication of the scope of the service.

Examples of injuries not suitable for treatment at the surgery:

If a patient has suffered an injury which is more than superficial, then coming to the surgery would involve delay to treatment because the surgery would have to assess and then advise the patient to go on to an A&E department or call 999.

  • Fractures or accidents to hands, feet or limbs substantially affecting function
  • Penetrating injuries
  • Blow to head with loss of consciousness
  • Deeply imbedded foreign bodies
  • Foreign bodies in bodily orifices, including children
  • Profuse bleeding
  • Serious burns
  • Suspected overdose or poisoning
  • Collapse or fall in a public place

If in doubt as to whether the surgery can deal with your injury, please contact us by telephone for advice.

Urgent Treatment Centres (UTC)

Your local Urgent treatment Centres are Located at Whitby Community Hospital and Redcar Primary Care Hospital

If you have an injury or illness that requires urgent attention but is not life threatening you can go to one of the UTCs:

Whitby Urgent Treatment Centre.

Redcar Primary Care Hospital – South Tees Hospitals NHS Foundation Trust

  • Open 8am to 8pm, 7 days a week
  • Walk into the UTC without an appointment
  • Pre-bookable appointments are available via NHS 111 (where appropriate)
  • Free parking on site
  • X-ray facilities

UTC can treat:

  • Strains and sprains
  • Suspected broken limbs
  • Minor head injuries
  • Cuts and grazes
  • Bites and stings
  • Minor scalds and burns
  • Ear and throat infections
  • Skin infections and rashes
  • Eye problems
  • Coughs and colds
  • Feverish illness
  • Abdominal pain
  • Vomiting and diarrhoea

Further information

Nearest Accident and Emergency departments outside the MIU opening hours:

Scarborough General Hospital, Woodlands Drive, Scarborough YO12 6QL. Tel: 01723 368111
The James Cook University Hospital, Marton Road, Middlesbrough TS4 3BW. Tel: 01642 850850

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the phone

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111

NHS 111 is available 24 hours a day, 7 days a week.

If you have difficulties communicating or hearing, you can:

  • call 18001 111 on a textphone
  • use the NHS 111 British Sign Language (BSL) interpreter service if you’re deaf and want to use the phone service

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice.
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